We recently added a new feature - the synchronization of scheduled site visits and events into shared calendars in Outlook, Google, and other calendar tools. You can turn this feature on and off for each of your users with the technician role in the settings: Settings/Users/User/CALENDAR PUBLISHING.

Once the feature is enabled, a unique URL is generated for the given technician, and you can add it to your calendars. This lets users without access to mWork365 see the technicians’ work calendar from shared calendars:

In MS Outlook, you need to create a new calendar in the settings and add the generated URL there.